How Custom Apparel Ordering Works in Wichita
Ordering custom apparel should not feel like a mystery. Here is exactly what happens from the moment you request a quote to the day your order is in hand — for businesses, teams, schools, and events across the Wichita metro.
Start Your Quote1. Request a Quote
Fill out the quote form with what you need — even rough numbers are fine. Include garment type, approximate quantity, your design idea (or a rough sketch), and your target date.
2. Get a Real Callback
Our service goal is to follow up within 2 business hours during normal business hours, and by the next business morning for after-hours requests. You will talk to a real person, not an automated ticket queue.
3. Review Your Free Design Proof
Before production, you receive a design proof for approval that confirms garment color, print or embroidery placement, and sizing. Nothing moves forward until the order details are approved.
4. Production
Once you approve the proof and order details, the project moves into production using the agreed decoration method, garments, quantities, and placement.
5. Delivery
We confirm pickup or delivery details as your order nears completion, and keep you posted on timeline throughout — especially for orders tied to a fixed event date.
What to expect on timing
Our service goal is to respond to every quote request within 2 business hours during normal business hours. Requests submitted evenings or weekends get a response by the next business morning. Production timelines vary by order type and quantity — most standard apparel orders run 7–10 business days from proof approval, with rush options available for time-sensitive events. We always give you a realistic timeline up front rather than a vague promise.
Need ballpark numbers first? See pricing ranges. Prefer to visualize placement? Try the design preview tool. Ready for a project-specific number? Request a free quote.
Ordering process FAQ
What details do I need before requesting a quote?
Item type, approximate quantity, artwork status (file, sketch, or idea), sizes if known, and the date the order must be in hand. Rough answers are enough to start.
When does the production clock start?
After you approve the design proof and final order details. Quote requests and early questions do not start production timing by themselves.
Can I call instead of using the form?
Yes. Call (316) 512-7708 during business hours (Mon–Thu 8:00 AM – 4:30 PM; Fri 8:00 AM – 2:30 PM), or use the quote form any time.